← CleanTake

Privacy Policy

Last updated: January 1, 2025

Introduction

CleanTake ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio editing service at cleantake.io.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the service.

Information We Collect

Account information

When you create an account, we collect your email address and any profile information you provide. Authentication is handled by Clerk (clerk.com).

Audio data

When you upload an audio file for transcription, the file is sent to Deepgram (deepgram.com) for processing. We do not store your audio files on our servers. Deepgram returns a text transcription with word-level timestamps, which we may store to enable session restore functionality on your device.

By using our transcription feature, you agree to Deepgram's Privacy Policy.

Usage data

We collect data about your transcription usage (duration of audio processed) to enforce plan limits and calculate billing. We do not collect the content of your transcriptions for any purpose other than returning them to you.

Payment information

Payments are processed by Stripe (stripe.com). We do not store your credit card details. Stripe's handling of payment data is governed by their Privacy Policy.

How We Use Your Information

  • To provide and maintain the service
  • To process payments and manage your subscription
  • To track usage against your plan limits
  • To send transactional emails (receipts, password resets)
  • To respond to support requests
  • To improve the service based on usage patterns

We do not sell your personal data. We do not use your audio content to train machine learning models.

Data Processors

We use the following third-party services to operate CleanTake:

  • Clerk — authentication and user management
  • Deepgram — audio transcription
  • Stripe — payment processing
  • Vercel — application hosting
  • Railway — database hosting

Each of these processors is contractually obligated to handle your data in accordance with applicable privacy laws.

Data Retention

We retain your account data for as long as your account is active. Usage records are retained for billing and dispute purposes for up to 3 years. You may request deletion of your account and associated data at any time by contacting us at privacy@cleantake.io.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at privacy@cleantake.io.

Cookies

We use essential cookies required for authentication and session management. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.

Children's Privacy

CleanTake is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the service. Continued use after changes constitutes acceptance of the updated policy.

Contact

For privacy questions or requests, contact us at: privacy@cleantake.io